Results, in business terms
We report outcomes the way an operator reads them — hours reclaimed, risk closed, processes brought into the light — not vanity metrics. This page is structured now and will fill in as engagements complete.
We're early. The case studies below are the template we'll populate as engagements wrap — ask us directly for references in the meantime.
Close time reduced
PROBLEM
A mid-size operation reconciling ERP output against a shadow spreadsheet every month, adding days to close.
GHOST PROCESS
4 parallel reconciliation spreadsheets + manual finance sign-off over email.
INTERVENTION
Process audit, fit mapping, and reconfiguration of the finance module against real workflows.
SYSTEM
ERP finance module, reconfigured and validated against 12 months of historical data.
- Ghost processes found
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- Hours reclaimed / month
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Manual hours eliminated / month
PROBLEM
Manual data entry between two disconnected systems, consuming hours weekly and causing recurring errors.
GHOST PROCESS
Nightly manual re-keying between order system and inventory, owned by one person.
INTERVENTION
Workflow mapping, automated integration build, monitoring and documentation handoff.
SYSTEM
Order-to-inventory sync automation, with alerting and a named internal owner.
- Error rate change
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- Time to detect failure
- —
Stale access grants closed
PROBLEM
Unclear access ownership after a period of rapid hiring and vendor turnover.
GHOST PROCESS
Shared admin logins and stale vendor access, never formally revoked.
INTERVENTION
Full access and infrastructure assessment, hardening, and verified backup and recovery testing.
SYSTEM
Access controls, network segmentation, and a documented incident response plan.
- Unmonitored paths closed
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- Recovery time verified
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